The AskRail™ app is a safety tool for first responders.

The AskRail app is a safety tool that provides first responders immediate access to accurate, timely data about what type of hazardous materials a railcar is carrying so they can make an informed decision about how to respond to a rail emergency. AskRail is a backup resource if information from the train conductor or train consist is not available.

Watch the Video See how the app works

Through AskRail's easy-to-use mobile interface, emergency responders can:

Use a simple railcar ID search to see whether a railcar on a train is carrying hazardous materials

View the contents of the entire train

View emergency contact information for all Class I railroads and Amtrak

Through AskRail's easy-to-use mobile interface, emergency responders can:

Use a simple railcar ID search to see whether a railcar on a train is carrying hazardous materials
View the contents of the entire train*
View emergency contact information for all Class I railroads and Amtrak
*the availability of this feature depends on the role of the responder and permissions granted by each individual Class 1

“AskRail gives first responders immediate information about railcars carrying hazardous materials and is an invaluable tool for helping prepare those on the front line should a rail incident occur. Coupled with emergency training and response planning, AskRail augments the flow of information and specifics between freight railroads and emergency first responders in communities along the nation’s 140,000-mile freight rail network.”

About the App

Initial rollout of AskRail; began in October 2014.

AskRail is available in English in the U.S., Canada and Mexico.

All North American Class I railroads are using the app.

A French-language version is being developed for launch later in 2015 for use in French-speaking Canadian provinces.

The AskRail app is a collaborative effort among all North American Class I railroads, the Association of American Railroads, Railinc Corp. and The Transportation Technology Center, Inc.

Information about AskRail will now be part of the standard training emergency responders receive from Class Is.

At this time, the app concentrates on single-car information on participating regional railroads.

Request the App

For security reasons, only qualified emergency responders who have completed rail emergency training sponsored by one of the Class I freight railroads or at the Security and Emergency Response Training Center (SERTC) can download and use the AskRail app. In addition, railroads can offer the app to known emergency responders along their routes.

How to request the app

1

You must email a request to download the app to the railroad that traverses your communities (see contact information to the right).

2

The railroad will verify that you are a first responder who is eligible to access the app.

3

The railroad will grant you access by forwarding your request to Railinc.

4

Railinc will send you an email invitation to formally register, sign a user agreement, and download the app.

Contact Information

View Terms of Use

Please do not send any other communication to these email addresses other than requests to use the AskRail app. Please note that Amtrak is not included on the contact list because they do not approve access to the app.

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